qualityimprovement@laddinc.net 300 WHITNEY STREET DOWAGIAC 269-782-0654

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LADD Compliance and
Anonymous Reporting Line
1-855-607-1737

Email: corporatecompliance@laddinc.net Our Corporate Compliance Officer— is available to talk to anyone.

COMMITTED TO MAKING THE DIFFERENCE

CELEBRATING OVER 45 YEARS SUPPORTING PEOPLE FOR LONGEVITY!

LADD has been providing high-quality services since 1978. At LADD, we work together as a team to achieve our LADD Mission, Vision, and Values.

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988 Crisis Line Helping Connect Michigan Residents

Helping Connect Michigan Residents

Experiencing Behavioral Health Crises to Resources

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Our Mission

We Make the Difference! In everything we say and do, our goal is to “Make The Difference” in people’s lives; a positive difference!

Our Services

We currently provide services in Calhoun, Cass, Berrien and Van Buren Counties to vulnerable adults and children with various disabilities.

Feedback

You are welcome to call or email us at: LADD Compliance and Anonymous Reporting Line: 1-855-607-1737 or Email: corporatecompliance@laddinc.net

ABOUT US

We are LADD,

Established Since 1978.

Since 1978, LADD has provided services and supports for individuals with physical and mental disabilities. LADD is a Michigan Non-Profit, Tax Exempt, Human Service, Federal 501 C3 Corporation. Services are currently provided in Berrien, Cass, Van Buren and Calhoun Counties.

Our Mission

We Make the Difference! In everything we say and do, our goal is to “Make The Difference” in people’s lives; a positive difference!

Our Services

We currently provide services in Calhoun, Cass, Berrien and Van Buren Counties to vulnerable adults and children with various disabilities.

Supporting People Throughout Southwest Michigan

500

+

EXTENSIVELY TRAINED EMPLOYEES

295

+

PEOPLE SUPPORTED

4

+

CONTRACTED COUNTIES IN MICHIGAN

PROVIDING HIGH QUALITY SERVICES

CARF Accredited Since 1998!

LADD is accredited in Community Housing, Community Integration, Respite Services and Supported Living through the Commission on Accreditation for Rehabilitative Facilities (CARF) which is a National and International recognized organization that accredits organizations like LADD who have high standards and deliver excellent community services! CARF promotes equality, value, and optimal outcomes of services through an accreditation process that centers on enhancing the lives of the persons supported. LADD received a 3-year accreditation during 2022 for an 8th consecutive survey since being CARF Accredited in 1998.

Quality

Value

Outcome

 

LADD’s service delivery aligns with the organization’s Mission, Vision and Values, while delivering efficient, effective and value-added services satisfying our customers and stakeholders. It is the policy of LADD to provide Home and Community Based Services (HCBS) following the LADD Mission, Vision and Values the CMS Final Rule, as well as the regulatory requirements of the contracting agencies.

All LADD services are provided in the local communities where the person lives and will support the person’s independence, inclusion and choice!

HOME & COMMUNITY BASED SERVICES (HCBS) PROVIDER

Reasons why you should choose LADD!

LADD provides highly trained, caring employees for vulnerable people, and provides assistance to help them build life skills that will allow them to become as independent as possible while living in their community. Our employees are highly trained and support people within a culture of gentleness and life choice. We want you to work alongside us by giving input on the recruiting, hiring, and managing of your support employees as you choose. If you choose our service, we provide you with a wealth of information on the supports we provide so you can make an informed choice!

Community Integration

LADD supports people to ensure they can fully participate in community life!

Rights

LADD ensures all people are treated with dignity and respect!

Privacy

LADD ensures all people who receive support services control when and with whom they want to share their personal space, conversations and information!

Choice & Control

LADD supports people and ensures they control their choices about where they receive their services, who provides the services, and how they want to spend their days, based on their own needs and preferences and resources available.

Freedom of Access

LADD ensures individuals can access all areas of their home and community to the same extent as others without disabilities are able to.

PLACEMENT PROCESS

The Path a Service Request May Take

The person supported or their family may contact LADD directly to request services; the information provided will be used to coordinate with the contracting agency. All referrals come from the contracting agency.

1

Contracting Agency

Contracting Agency (placing agency) is notified to coordinate a Request for Services / Referral for Services.

2

LADD Referral Process

If LADD can provide the identified services, information is collected on the individual for review, and a plan of action with timelines is developed and communicated.

3

Admission & Start of Support Services

Once the person supported, their family, guardian and contracting agency have agreed on a location and the type of services are selected, the admission process is started, and the admission date is determined.

** During the referral process, visits are scheduled so that the person can get a feel for the environment, meet staffing supports and people who live at the location who will be potential roommates and will share living expenses. Information is gathered to verify the person’s needs, preferences, compatibility, hopes, dreams, desires. Feedback received with be reviewed with the treatment team, to determine the best course of action. **

LADD Resources

Training & Resources

Providing up to date information, training and resources to help all of our stakeholders in these unforseen times.

Safety Data Sheets Database & Recalls

Providing helpful resources, training and information at your fingertips!

Michigan Mental Health Code

View the latest information and resources on the Rights of Recipients of Mental Health Services from our great State of Michigan.

LADD Annual Outcome Report

Click here to view the LADD 2024 Annual Outcome Report.

GREAT REVIEWS FOR THE SUPPORTS WE PROVIDE

What people say about us!

OUR ANNOUNCEMENTS

LADD News

THANK YOU TO EVERYONE WHO ‘MAKES THE DIFFERENCE’ THROUGH GIVING!

Thank you for your interest in supporting LADD! 
For more information about donations
 or to speak to someone in person,
please contact our office at (269)782-0654.
 
You can also mail your donation to the
LADD Corporate Office at:
300 Whitney Street
Dowagiac, MI 49047
 
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